Liverpool has employee counseling services available. These are offered as a part of EAPs (Employees Assistance Programs) offered for the benefit of the employees. These are usually services available for free for the employees, as it is pre-paid by the employer. Counseling services can help employees deal with adverse life situatios such as substance abuse, emotional distress, major life events, concerns about healthcare, family/personal relationship issues and so on. These help employees cope and live a better life, both professionally and personally. Confidentiality is to be maintained for employees in such cases. Assistance is provided by licensed professional counselors equipped to handle work related and personal issues. Counseling can be availed of singly in Liverpool, or by couples or the entire family. Services such as supervisory consultations, support to troubled work teams, training and education programs, and critical incident services may also be made available. Higher employee productivity is the aimed for result here, as well as employee welfare.