HARRISVILLE, Mich. - Oct. 12, 2020 - PRLog -- Parsons Excavating is a contractor that specializes in every aspect of site work imaginable, and what they are looking to change the game in North-Eastern Michigan and bring world-class services to the region's extensive rural community.
Located in Harrisville, Parsons Excavating has been in business for ten years, and owner John Parsons himself brings many years of experience, knowledge, and expertise to the table.
"We offer just about any service related to site work that you can imagine, including sand and gravel, drainage, sewers, foundations, easements, road-building, and much more. We also offer equipment rental in case someone needs something for their own job," he said. "But our biggest thing is customer service and education. A lot of the things that we do can be intimidating to residential consumers – we make big holes in the ground, with a lot of big pipes – but we make it all ore bite-sized for our customers. We take them by the hand and walk them through everything."
Parsons Noted that he is looking to expand the scope of his company's services to cover Michigan's large amount of rural residents, a community that he feels other contractors tend to neglect.
"What we're looking to do is use a full spectrum of modern technologies and bridge the gap between people's desire for great customer service and site work," he said. "A lot of excavators have done it the "good ol' boy" fashion for a long time, and it leaves customers feeling unsatisfied…they haven't gotten good communication or what they paid for. We're going to take a different approcach."
With his company, Parsons said, when you call their number you know someone will answer, each and every time, and since this is a multi-generational, family-run business, you're always dealing with the boss and you will always get results.
"95 percent of our service area is rural, but what I'm trying to do is to elevate the level of customer service in those areas…after all, our customers' money and resources doesn't dictate that they deserve a different level of customer service…their business is as important to us as people who live in large, metropolitan areas. World-class care for all communities…that's the message I want to convey."
To find out more about Parsons Excavating, please call (989) 464-4811 or visit https://parsonsexcavatinginc.com.
To view original press release click here: https://www.prlog.org/12842246-parsons-excavating-promising-top-notch-customer-service-to-residents-throughout-michigan.html